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contact@tapnstream.com

Tapnstream

Frequently Asked Question!

What is tapnstream.shop?

Tapnstream.shop is the official merchandise store for the Tapnstream OTT platform. We sell exclusive products, apparel, and accessories related to our content and brand

Are the products official?

Yes, every item sold on this website is 100% official Tapnstream merchandise.

What payment methods do you accept?

We accept all major International Credit/Debit Cards (Visa, Mastercard, AMEX). For customers in eligible regions, we also offer Cash on Delivery (COD).

Is my payment information secure?

Absolutely. We use SSL encryption to protect your data. We do not store your card details; all transactions are processed through secure, industry-standard payment gateways

How long will it take to receive my order?

typically, orders are processed within 1-2 business days. Delivery usually takes 3 to 7 business days, depending on your location

Can I cancel my order?

You can cancel your order within 12 hours of placing it, provided it hasn’t been shipped yet. Please contact support@tapnstream.com for cancellations